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Contact Us
We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.

Customer Service:
For questions regarding order status and other after-sales support, log in to my order and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.

Pre-Sales:
If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit an inquiry. Once you submit an inquiry, you can track progress and submit updates in My Inquiries.

After-Sales:
If you have some questions about the warranty,the RMA solutions and the refund or exchange policy.You can contact with our after-sales team freely. We will reply to your questions in one working day.

Contact Information As Below:

    • China Office:

      No. 4, South Second Street, Jinguang Avenue, Lirendong, Nancun Town, Panyu District, 
      Guangzhou City, Guangdong Province, China.

       

      Tel: (86)18319061225  
      Email: sales@vanslon.com

      Website:www.vanslon.com

      Available Time: 09:00am - 20:00pm

       


      Reach Out to Us!

      We want to hear from you! Our dedicated and knowledgeable sales team is ready to answer any question you have. Call us directly for immediate service or feel free to connect to us by email. We look forward to hearing from you. Thank you!

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