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Ordering Guide

How to place an order ?

Having trouble in buying parts? Here are step-by-step instructions to help you make an order from vanslon.com.

1. Register with Vanslon Website for free.Pls refer Create an Account .

2. Log in to your VANSLON Member account.

3. Search or browse products , and if you wish to buy them, type a number in the quantity box and click "Add to cart". You can remove or adjust the quantities later if you change your mind. Products you've added to your shopping cart are saved there while you shopping for more items on our site. Your cart is even saved for next time if you log out or accidentally close your browser.

4. Click the shopping carts and double check the items that we will buy.If you want to add more,pls click the continue shopping button.If no mistakes,then click the Check out to finish the following buying steps.

5. Fill in the shipping address if we haven't log in our account and choose the shipping methods and payment methods,then finish the payment with preferment payment methods.
If you choose PayPal, you can click PayPal link to pay for your order directly; you will receive an email confirming your order information.

6.We will begin processing your order when payment has been confirmed. After we ship your package(s), you will receive a Shipment Notification email with the relevant tracking information.


How to Cancel the order ?

 

Cancel Your Order Before Payment

If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' orders each day which our members are using to quote certain cart contents and save the invoice for later reference.
We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we're not processing your order. You are under no obligation to follow through and pay for an order.

Note: If your order is more than a week old you may not be able to "reactivate" it by sending payment, as prices, shipping rates and/or currency conversion rates may have changed. In this case, simply reorder your item.


Cancel Your Order After Payment

VANSLON works tirelessly to provide rapid delivery to our customers. As such, it is not possible for us to halt delivery once we receive orders. Customers are responsible for placing accurate orders. VANSLON does not offer refunds should customers change their mind or incorrectly place orders.


Change Your Order After Payment

To add Items to your order without canceling any previous items, please don't hesitate to contact us soon. There is no charge for this service.  Customers can send email to sales@vanslon.com to do the changes or cancel the order.
 

Note: If the goods have already been delivered we cannot cancel or change the order. See returns and refund policy.